LUX MED | Centrum medyczne Warszawa

O gabinecie

Centrum medyczne oferujące kompleksową opiekę zdrowotną, w tym ginekologię, w ramach abonamentów oraz NFZ.

Cennik usług

Opinie pacjentek (Google)

• Ali Khan★ 5

  I took my mom to LUX MED for vaccination, and unfortunately her condition worsened after the shot. It was a very stressful situation for us. However, I want to sincerely thank the nurse Marta Świdniak-Wasilewska, who stayed with my mom for almost one hour straight, doing everything she could to make her feel better and stabilize her condition. I would also like to thank the doctor D. Szczesniak-Slomska for her help, professionalism, and support during this situation. Even though communicating in English was challenging for her, the nurse made a real effort to understand us and help in every possible way. Her care, patience, and dedication truly made a difference, and thanks to both of them, my mom’s condition improved. We are very grateful.

  2 months ago

• Monika Kubová★ 1

  Absolutely unacceptable experience at Luxmed. On June 4th, I ran into the most unprofessional receptionist I’ve ever dealt with, a red-haired woman named Sylwia on the 9th floor. She intentionally refused to speak English, even though she clearly understood everything I said (she even responded in Polish). On top of that, she axtually laugh right in my face. The arrogance and lack of basic customer service are shocking, especially for a private medical institution. Fortunately, when I approached her colleague later, there was no issue at all, we communicated in English without a problem. That’s exactly what I’ve come to expect from Luxmed, where I’ve never before met reception staff unable or unwilling to speak English. On a positive note, I want to highlight the excellent work of Dr. Ruszkowska-Kowalska, who is always professional and dedicated to her patients, a rare example of what proper patient care should look like.

  10 months ago

• Sabahattin Iltas★ 1

  We would like to submit a complaint regarding an unpleasant and highly unprofessional experience my wife had today with an orthopedic doctor at your facility, Mr. Łukasz M. My wife visited the doctor with two separate medical concerns. During the appointment, the doctor stated that he would only address one issue, explaining that he did not have time to discuss the second one because he still needed to complete documentation on the computer. This behavior was highly unprofessional and unacceptable. A patient visit should not be limited due to administrative inefficiency, especially when the patient clearly presents multiple concerns. If your physicians are allocated only 15 minutes per patient, then these appointment slots should be extended to at least 30 minutes. Otherwise, the quality of care is inevitably compromised. Even in public hospitals, consultation times are often longer and more thorough. Furthermore, the doctor told my wife that she was free to leave negative reviews and that he “did not care at all.” Such a statement is shocking and reflects a complete lack of professionalism, respect, and basic patient-oriented attitude. This type of behavior is entirely unacceptable in a medical environment. Finally, we would like to emphasize that we represent a company employing several hundred people. Many of our employees—including myself—hold premium or standard Lux Med packages. As the year is coming to an end, we will soon conduct an internal evaluation of our benefits providers, and this incident will be taken into serious consideration. Situations like this may result in Lux Med potentially losing corporate clients, which could lead to significant financial losses, caused solely by unprofessional individuals representing your organization. We expect this matter to be reviewed thoroughly and appropriate action to be taken.

  3 months ago

• Françoise GF★ 1

  Impossible since December 2025 to make an appointment with my endocrinologist that I visit 2 times a year further to blood tests. In order to have most recent results, I always have blood tests 2 or 3 days before appointment scheduled with endocrinologist. I ordered one box of my medication as am almost out of it, I also requested that my endocrinologist be informed but to no avail. I was simply ignored. Who cares?

  2 months ago

• J Thomas★ 5

  Patrycja G. on the front desk was friendly and professional, and helped me in very good English. Also the nurse who took my samples was friendly and professional. Overall a very good experience.

  3 months ago