Pro-Medica Sp. o.o. specialist clinic

O gabinecie

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Opinie pacjentek (Google)

• Monika I★ 1

  The elderly diabetologist was unpleasant and disengaged. The visit lasted only a moment – ​​he didn't examine me or listen to me. He asked inappropriate and unnecessary questions about my work location. The likely cause is poor organization: he has 38 patients scheduled for 3 hours of work (3:00 PM - 6:00 PM). This means less than 5 minutes per patient. This isn't treatment, it's mass production. I strongly advise against it – lack of professionalism. Don't waste your time.

  6 months ago

• Kilwater★ 1

  I've been trying to reach the registration desk for several days now. I'm greeted by an automated system, then someone hangs up, and then the automated system tells me to "try again later." A classic example of working for the National Health Fund. Doing nothing, taking money, and complaining that it's still difficult. People...

  8 months ago

• Anna Anna★ 1

  I had the unpleasant experience of seeing a gynecologist, Ms. K. G., for the first time in years, as I had been seeing a different doctor privately for the past few years, and everything was fine. However, here, at the National Health Fund (NFZ), from the entrance, they first locked the door when I wanted to enter the office—instead of saying normally and politely... "Please wait a bit longer." Then, for every question I asked, they responded with a smart-ass "I don't understand your question." I don't know if she knows, but patients have the right to ask and don't have to use professional terminology because they don't know it. A doctor's duty is to answer a patient's questions about their health, not to answer them in such a way that the patient feels the questions are stupid. The nurse is sitting with her back to the patient, the patient's chair two meters behind her. Suddenly, she says, "For an examination." I'm confused, not knowing where to go. The door leads to the right and the space behind the screen to the left. Irritated, she asks what I'm waiting for. I politely respond, albeit with considerable confusion and distaste. "This is my first time in the office, so I don't know where the examination is being performed." Finally, a calm nurse responds and shows me where the chair is. After a moment, the doctor says all this... I ask, surprised... if she doesn't do breast examinations during the appointment, so she turns to me and, impatient, says she can examine me... To sum up, though that's not all... I've never experienced such a rude doctor's appointment. I don't know if it's because it's covered by the National Health Fund, because in a private office they behave in a humane way, but here, communication is like talking to a cow in a barn: just come, lie down, and it'll be... shocking. Besides, patients outside the office are arguing about the queue. Every single one of them comes in, she enforces her own rules, even though there's a list hanging on the door. I ask the receptionist if it wouldn't be better for a nurse or doctor to simply ask from the list. That would create order. After all, it's the clinic that sets the rules for admissions, not the people outside the office. I get the answer that patients like to argue. It's communist, medieval, and you'll end up serving patients like you did 20 years ago... unless it's always like this... then I have no questions... I sympathize. I was only in the queue for an hour and a half, and after the whole experience, I feel like someone kicked and spat on me. I suggest training in clinic management and patient communication.

  a year ago

• Emi Lia★ 1

  Registration was a disaster. I've been calling for days and no one answers. The gynecologist also spoke to me in a mocking tone. I observe my body because I've known it for so many years, and when I tell her if something isn't right, she mocks and downplays everything. I don't recommend it. This isn't professional patient care.

  a year ago

• WhoCares?★ 1

  It's incredible that almost everyone working there is unwilling to help. Registration is a no-brainer; everyone gets a number, and whoever wants can go in. The occupational medicine doctor seems to be there as a punishment. Doctors, by definition, are supposed to help people. But here, I get the impression that even if you showed up with two broken arms, they wouldn't help you because they're on coffee breaks.

  a year ago